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Carefree rhymes with safety

One of our top priorities is giving our guests a holiday that’s not only enjoyable, but also safe. That’s why we’ve adopted a wide range of precautionary measures to ensure everyone’s well-being and safety.

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Here are our safety measures

  • We’re as friendly and warm as ever while keeping a safe distance.
  • Our staff wear masks, have their temperature taken every day, and have received training to ensure top levels of service, including when it comes to safety.
  • Guests of our hotel are required to wear masks in communal areas indoors and to respect distancing measures.
  • We carry out thorough disinfection of communal areas.
  • You’ll find a range of hand disinfectant dispensers in communal areas.
  • Self-check-in service: a few days before you’re due to arrive, we’ll send you an e-mail asking for your personal details to avoid crowds at the reception and to speed up the check-in process.
  • When you arrive, your room will have been cleaned and disinfected using specialised products, and will be disinfected with a professional ionising device upon departure.
  • Our housekeeping staff will clean your room when you are absent to ensure maximum safety.
  • As per legislation, we’ve removed all print materials from the rooms. We’ll replace these with a digital version.
  • All surfaces in the rooms and communal areas are disinfected according to health regulations.
  • We pay particular attention to ventilating indoor spaces.
  • Disinfectant dispensers are also available to guests in the breakfast and snack buffet area.
  • Distancing measures are in place in the garden between loungers for guests not travelling together.
  • It is only possible to use the sauna area if this is booked in advance to guarantee distancing can be maintained and to ensure everyone’s safety.
  • The indoor pool area with whirlpool beds and whirlpool is open from 8 a.m. to 7 p.m. with a maximum of 15 people at one time.
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Hotel Baia Verde
Via Gardesana 142
37018 Malcesine // Italy
VAT no.: IT02398230231
T +39 045 7400396 //